Archive for the ‘Cast Iron Fireplaces’ Category

A few old favourite fireplaces returning to our range

Tuesday, January 3rd, 2012

As part of the alterations to our fireplace website we have sorted out some prices with our suppliers so we can again bring our customers some of the old favourite cast iron combination fireplaces back onto our website.
We still supply the Daisy and Paris cast iron fireplaces which are gallery fireplaces but not featured in the regional purple gallery brochures except from the ones we distribute.
We have agreed prices with our suppliers so we can again have back in our the Derby Fireplaces and also the Westminster fireplace.
The Westminster has been missing for a few years now but the Derby was withdrawn by us due to the cost price, whilst still mr expensive than most of our cast iron fireplaces we have secured good deals on them to offer these to our customers.
They will be added to our range again on Thursday and are coming into stock next week for immediate sale, along with these is also the standard range of gas electric and solid fuel options so we have a fireplace for every use.
We have withdrawn certain modern suites and with changes being made to these today behind the scenes these will all go live later next week.
So keep checking back as again we expand our range of fireplaces and i will add them as soon as i possibly can will let you know more about other exciting news as soon as its ready speak soon

Which fireplace is best for original features

Thursday, October 27th, 2011

Here at Castfireplaces we sell many different desings of fireplaces and stoves from modern suites to something more traditional.
Today one of our customers asked us which fireplace we would suggest would suit a very traditional victorian house, they are keen to have a fireplace that matches in with the type of property they own and somerthing although it would be a new fireplace in keeping with the decor.
After finding out they required an arched fireplace or what they calleld a horseshoe fireplace.
They then said they would like to keep the painted slate mantel they have and i asked the opening sizes which they did not now as the builder had removed it reay to fit a new fireplace.
After running through the options with them and measuring the fireplace legs they have chosen the Radley Black Fireplace with us also applying a black lead finish to it so it looks more authentic.
Choosing it for a real fire ie solid fuel this will get black leaded next week in time for our Southwest run on Thursday and will find itself a new home in Bath.
So another very happy customer given good honest free advice and they now have an arched fireplace that will fit in perfectly with the original slate mantel they already have.
So if you are unsure as to what you require give us a call here at Castfireplaces we really are here to help.

How to connect gas fire to imperial pipe in USA

Monday, September 19th, 2011

Good evening today i have taken a phonecall from one of our customers who we delivered two Pembroke full polish fireplace packages too back in January last year.
My memory is quite good and i remember her saying she was taking them back home to the USA.
To be honest i had not given it a second thought and today i have recieved a phonecall from Kathy asking for some advice about fitting the gas fires and how to get them fiited to 1/2″ copper pipe what they use in America.
A quick chat with our fitter just to make sure this was ok and i have now sorted a solution.
You can buy a 1/2″ to 15mmm adapter which can then be reduced to 8mm and then run in conventinal 8mm flexi pipe to the gas fire which means probelm is simply solved.
The gas pressure is pretty much the same so this will not cause any further problems and if it does a regulator can bee added inline to later the pressure.
So our customer is very pleased we have found a soloution for her im now just ordring online the 1/2″ adapter and then getting it all boxed up and sent to the US so they can continue with the fireplace fit.
Another little problem solved with a liitle work thats what we do here at Castfireplaces other companies would just say i dont know but here were better than that.

Customer changes mind on fireplace size after delivery

Sunday, July 31st, 2011

So at Castfireplaces we sell many sizes of Cast iron fireplaces and today i have delivered at my 1st delivery in West London 3 fireplaces
A Daisy highlighted fireplaces for upstairs and two Celtic Full Polish fireplaces for the lounge and dining room.
When i was delivering them i saw the whole in the plastered wall and he asked if they would fit in i told him the opening would need making smaller.
On our website each fireplace we sell has a dimensions tab which lists numerous dimensions for the fireplace and all this relates to that particular item.
We do offer advice and i did offer them the Pembroke fireplaces when we spoke by email, anyway today whilst on my way to Hertford i had a call asking if they can be exchanged for Pembroke fireplaces, this of course is not a problem but the customer now has to pay another delivery charge.
So this could have been avoided and as he is pushing to be in the house for the end of them month it will be another week before they can be exchanged.
So when measuring your fireplace or stove if your not sure what will fit best give us a ring or email us we are here to help you choose the correct item 1st time without any problems.

Cast iron Fireplace for a flat wall

Saturday, June 25th, 2011

Good evening just a quick post before we have friends round this evening and i have just come off the phone to a customer asking if they can use the Pembroke Full Polished Fireplace Package for electric use on a flat wall.
Im afraid the answer is no but another online retailer has told her it can be used for this purpose.
Now where they get this idea from i have no idea as the pembroke has a cast iron back that needs an opening in a chimney breast of 28.5″ High and 22″ Wide it also needs to be 6.5″ deep so how the hell is that going to fit on a flat wall.
This sort of incorrect advice is supplied by telesales staff who have no idea about the products they are selling and frankly companies who use this sales system should not be in business.
Choosing a fireplace or stove is not always a simple matter there are things that need to be taken into consideration such as flue types, type of fuel you intend to burn etc.
This advice needs to be obtained from someone who knows what they are on about and who has experience in the fireplace trade.
Thats why shopping at Castfireplaces is i believe the best online no lies for a sale we always give honest correct advice and pride ourselves on this.
So if you are unsure email ring us or even write to us we can make sure you do not make a costly mistake and as for the lady in question she now has a barcelona fascia panel and elecrtric fire on order and is happy she phoned Castfireplaces

Full range of Carron fireplaces available

Tuesday, March 15th, 2011

Mainly on our website we have always stocked the gallery range of fireplaces and stoves and to be honest these from the largest part of our business.
We do stock certain items from Carron and their full range is available for our customers to buy.
We are in the process of having website built to feature the full range of Carron fireplaces and also another site offering modern fireplaces.
All these things take time to make sure they are perfect and i have just approved the layouts with our designers, whilst very similar to the castfireplaces website in buying format they will be websites that offer the carron range at the same competitive price structure we have here at Castfireplaces.
We are very happy with our current website and how it works so really do not want to clog it up or add further categories to enlarge this is as i feel it will make it harder for customers to find exactly what they are after.
So soon you will be able to order the full range of Carron Fireplaces or Jig fireplaces as they used to be called.
Of course i will inform you when it is ready for you all to view and in the meantime if you do require a carron fireplace or stove and its not shown on our website just give me a ring and i will sort a price out for you

Pembroke Black fireplace to go upstairs please

Sunday, January 16th, 2011

Anice little suprise for me today when out delivering our fireplaces and stoves in London.
I got to my 5th drop in Walton on Thames to be met by the customer at the door with a nice winding staircase just behind them.
Now i know we do say we will wherever possible take items upstairs and we do prefer to be informed so we can book extra delivery time to that slot.
Well the item in question was a Black Pembroke Fireplace which i can assure you are not very light let alone carrying one up what turned out to be two flights of stairs.
Well the customer did offer to help but im a big strong lad so as he took up the bars an solid fuel kit i grabbed the cast and away i went.
It must be old age catching up with me but i was sweating cobs when i reached the top i did have a wooley fleece on though which was straight off and in the van.
The hearth was next and i was helped up the stairs with that in no time and that was job done.
All items checked off and away i went.
Please inform us if deliveries are upstairs so we can plan extra time for unloading in our runs and also please make sure someone is there to give the driver a lift if needed.
Right off out with the dog now the day has just flew past today thats the joys of being busy

Cast Iron Fireplaces Later Order to Ealing

Tuesday, August 3rd, 2010

We have been having many detailed emails with a customer in Ealing regarding our Cast iron fireplaces and today she has placed an order for five fireplace sets.
These are 2 Celtic Highlighted Packages, 1 Tregaron Highlighted Package, 1 Pembroke Black Package and 1 Jubilee and Evesham Limestone Fireplace Package.
All of these are for display use only with the solid fuel kits so they look like proper working fireplaces, the reason for this is because the chimneys have been removed in theis property in London and our customer does not want to reinstate them.
So i take the order this morning and she then tells me she needs them all for Next Sunday the 15th August which would not normally be a problem except for the fact we are away on holiday.
So i say give me 5 minutes i will see if we can get Evesham Limestone in stock and a hearth cut to 12″ in time for this weeks delivery.
The Evesham Limestone is arriving Friday along with the cut down hearth so i rang back with the good news we will deliver this week the rest of the items are all in stock.
Im not sure how we will get them on our vans with all the other things we have to deliver but that is my problem not the customers.
We always will try to accomodate our customers and if there is a chance we can deliver we will so thats it really another fine job sorted and a very happy customer and a few more pennies in the bank to spend on the never ennding work at the factory.

Customer brings us a Fireplace to match up to gas insert

Friday, July 2nd, 2010

A strange thing today was when a customer arrived at our fireplace workshop in Langley Mill in his van which is not that unusual until he jumped out and then came into factory enquiring about gas inserts whether we had them in stock to fit an arched fireplace.
I asked him which arched insert he had and he replied i dont know i bought it from ebay and its in the back of the van.
Expecting to see something which is the normal ebay cheap crap and something we do not do gas inserts for there in the back of his van was a Jig or Carron as they are now known Ce-Lux Fireplace.
The Celux is not a bad cast its one we do supply but i dont think its anywhere near the quality of the gallery fireplaces we sell but each to there own.
He was in a rush to get gas insert fitted so a quick call to JIG to find out if they do a Class 2g as insert as he has 5″ liner installed.
All ordered 5 minutes later this is arriving to us on Tuesday for him to come and collect.
So it was a little strange someone bringing a fireplace to us (its normally the other way round) but he now has got the gas insert he needs to complete the job.
A little word of warning when shopping on auction sites most items on there are seconds or copies you do really have to be very careful what you buy and who you it from theres a lot of dodgy sellers out there and you have no safeguard buying it from ebay they are not proper companies etc who offer warrantys etc.

Original Cast Iron Fireplaces at East Lodge

Thursday, July 1st, 2010

Good afternoon to you i have had a lovely morning today after stopping at the East Lodge Country House Hotel last night for dinner and stopping in the luxury four poster room and returning back to work this morning just before lunch.
We both really had a nice evening and a lovely meal.
The East lodge Hotel also has some very nice fireplaces in it all original to the building and i must say the saddo that i am had a little look at a few of them whilst my wife was eleswhere.
The one in the four poster suite was a white marble surround with a large horseshoe arched insert to it which was painted with gloss paint.
Not a very good restoration job im afraid and the bars were missing but im sure most of the guests would not bat an eyelid at this but being in the fireplace trade i noticed straight away.
I an pretty sure we could source some bars for it if they really wanted them anyway thats another story, so im now sat at my desk completing orders and arranging delivery times for the work our fantastic website did whilst we were away.
Thats the joy of being in this job you can go away for a few days and then come back to a pile of work but on the downside when you do want some time away you can not just switch it off.
So thanks again to the Eastlodge for our complimentary champagne and i would really recommend stopping there if you fancy a really nice evening away