Hello good evening to you all im sat again at my desk at 8.30 pm writing a few thoughts about whats going on in our little fireplace bubble.
Today has again been very busy with the first call this morning bang on 9am from Mr Barker asking if he can collect a basket today he had ordered instead of Sunday this turned out to be de ja vu an hour later as Mr Hein said exactly the same it must have been the sunny morning people wanting to get jobs done.
I must admit i was the same i set out to tidy up my front tool shed and in between answering calls and meeting people at the factory i finished it at 4pm after a run to the tip i wouldn’t mind its only an old toilet and is not that big.
Anyway that sorted i sat down with a nice cup of tea and the phone rang again so off back to the office i went, it turned out to be a local developer from Crich who is completing some new builds in Ashover and had seen my van on his way to Denby Pottery and took down website address.
He had visited our Website and chosen the Jubilee and Brompton Limestone Packages for the houses he is finishing and ordered six full gas packages after a little negotiation.
These Packages are to be delivered over the next three weeks two at a time so his fitters can fit them as they are delivered.
As we keep them in stock he was very pleased we could send the first batch out Tuesday next week so they could make a start.
Asking where he found us from he told me about going to Denby Pottery and seeing our sign written van so it just goes to proove it does work having a well sign written van people can see who we are and exactly what we do.
So another nice order placed all thanks to our Van living next to a main road and the way i park it on our drive it really does stand out you really cant miss it
Archive for February, 2010
Local Developer Orders Six Jubilee and Brompton Limestone Fireplaces
Saturday, February 20th, 2010Beware of Fireplace Imitations
Friday, February 19th, 2010Here at Castfireplaces we put a lot of time and effort into making our ordering system easy to use and the layout we use easy to read so customers can get all the infomation they need very quickly and with minimum fuss.
Looking around at some other websites and their hard to use ordering systems i realise we have it just right and are proud of what we have designed on our website and what i believe to be the Best Fireplace site online.
So much so some of our so called competitors have started to copy our ordering process options this really makes me even more confident we have it right and i take it as a compliment they want there site to run as well as ours, they obviously realise how good our site is and want to try and copy it, they have even copied articles in the past.
We will continue doing our own thing no matter what anybody else does and we will continue in our mission to be the biggest and best Fireplace Retailers online and coupled with our fantastic Family values service we offer they dont even come close.
So if you wish to order a fireplace from the company with the best ideas and best service online dont look anywhere else you have found the Best just forget the rest.
Wooden Fireplaces Section is Next
Thursday, February 18th, 2010Another busy day sat in front of the pc has seen our care products section updated along with half of the Limestone Fireplaces added too, the website is growing nicely with more sections planned to be increased over the next week.
The Wooden Fireplaces we offer are made by us and we only buy in the Malton MDF (Gallery Collection) and the Large Corbel (Jig Collection) so you can rest assured we only have the best quality to put our name to as its our reputation that goes with these mantels.
So we have around another 20 wooden packages to go onto our site tomorrow which will give us one fo the largest ranges available on or offline.
As you would expect from Cast Fireplaces we do keep all these items in stock so they can be delivered or collected with great speed to ensure our customers get the best service too.
The other ranges we are ready to offer are a selection of JIG Fireplaces and a huge range of buckets companion sets and fire guards.
Our Firebasket section is due to be done with all the new gallery baskets and firebasket suites also ready to be listed so as you can see we are aiming to have the most comprehensive range of Fireplace related products online.
Please remember we dont sell Bathrooms, Furniture or Doors so you can rest assured we only concentrate on one thing supplying the Best Fireplaces at the Best Prices
Daisy Black Combination Fireplace
Thursday, February 18th, 2010Busy Day Selling Fireplaces and Relaxing at Night
Wednesday, February 17th, 2010Well what a busy day we have had today with a delivery of Fireplaces this morning and a customer coming to collect Pembroke Full Polish Package that they ordered yesterday.
Stuart has been delivering to North Wales and Cheshire and ive been in the office again all day today after factory visit adding new items to our website and taking quite a few orders from Truro to Aberdeen.
I have added numerous items including all new tile options and a few wooden packages that i didnt finish on our old website, tomorrow im again in the office and i have loads of Limestone Packages and Wooden Packages to add to our ever growing range.
This adding items is taking longer than i thought as i have been altering formats too as i go along to make choice options even simpler.
I must admit we did have an early finish today at 5pm as it was my birthday 2 weeks ago Rhian had booked us a spa twilight evening at Thoresby Hall.
Well we arrived for 6pm and were given robes and towels etc and as Rhian has visited before were left to enjoy.
Three hours of Steam Rooms,Ice Blasts,Saunas,Aromotherapy Pools and general relaxing which was very welcome after a busy start to the week i must say i really enjoyed it.
I have now returned feeling very refreshed and ready for another busy few days adding items so to all the people who got our answerphone this evening and unanswered emails sorry i will be in touch in the Morning.
Firefox 5 Multi Fuel Stove
Tuesday, February 16th, 2010Hi Mark,
Sorry for the delay in my reply, we have been busy with our new baby.
I really wanted to give you some feedback as I feel the service you offer is excellent. The entire sales process was faultless.
We found your prices are very competitive, your ordering system was simple and effective and the personal delivery with telephone reminders was seamless. The stove arrived securely packaged without a mark on it and fits perfectly into our home. We are very happy with our purchase and will reccomend any of our friends and family to consult you when looking for a stove.
Many thanks,
Nick Pirouet Cambridge 16/02/10
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Firefox 5 Multi Fuel Stove
Firefox 12 Multi Fuel Stove
Monday, February 15th, 2010Hi Mark,
I’m very pleased with the product and the service from order to delivery everything went very smooth.
Regards
Antony Cummings Bolton 15/02/20
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Firefox 12 Multi Fuel Stove
Coronet and Henlow Limestone
Monday, February 15th, 2010Hi Mark – I have received the fireplace and it looks great! Although we still haven’t fitted it as yet
Regarding dealing with you as a company; The level of service that I experienced with cast fireplaces was outstanding, they really take pride in their work. I wasn’t expecting a delivery date so quickly, all parts arrived safe and secure with no problem at all. All the employees who I have spoken to have been very helpful and friendly, I would recommend cast fireplaces to anyone they clearly care about their customers!
I will definitely recommend you as a company I wish more companies cared as much as you do and please feel free to use anything that I have written.
Many Thanks
Helen Scahill Swindon 15/02/10
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Coronet and Henlow Limestone

