Archive for February, 2012

Firefox 5 Multi Fuel Stove to Bournemouth

Wednesday, February 29th, 2012

Looks great – delivered right on the dot.
Very nice politeful delivery man.
All fitted. Have to wait a week for trying it as plaster going off around fireplace but I am sure it will be cracking!
Thanks for an excellent and prompt service

Mark Vincent Bournemouth 29/02/12

Related Products
Firefox 5 Stove

Replacement Glass for our Multi Fuel Stoves

Wednesday, February 29th, 2012

As promised a week or so ago i have managed to find an hour yesterday to add the range of replacement glass we stock for all our Multi Fuel and Gas Stoves.
We have sourced a great quality product at a fantastic price so we can pass these savings on to our customers, the glass we have sourced is 4mm thick so is a direct replacement for the factory fitted glass and the sizes are exact so will fit straight in your stove with the minimum of fuss
So on our website now available for sale is glass for all our current stoves and we can basically supply a piece of replacement glass for any stove on the market.
You do not need to have just one of our Gallery or Carron stoves we can supply glass for any mkae or model and if we do not have your stove listed just contact us and we can supply you with glass made to measure.
The glass we supply is heat resistant and suitable for temperatures up to 760 Degree Centigrade and is designed to be used in Multi Fuel and Gas Stoves.
So if you do have a piece of broken glass in your stove we can now supply you a new piece at prices that are hard to beat and if you are local and wish to collect to save postage charge you are more than welcome too.

Tiger Plus Stove to Dalkeith

Tuesday, February 28th, 2012

Got it right at last everything so far is fine,used a car jack to keep the chimney in place while the cement hardened with the fire on.
Great stove ,very pleased.
We were using an old range before a’ 1931 Bungalow Belle’ ,but it was hard work and not so efficient.we hope to sell this now ,maybe on ebay.
Yes I would recommend you’re company ,the stove arrived sooner than we even thought and the guys were very friendly and offered advice.The price as far as I could see was cheaper than any other on the web.
Thanks again.

George Denholm Dalkeith 28/02/12

Related Products
Tiger Plus Stove

Quickest delivery customer has had online from Castfireplaces

Tuesday, February 28th, 2012

Its always nice to know our customers appreciate the level of service we offer here at Castfireplaces we take it as standard as what we offer but when you compare us to other online fireplace suppliers you will see we are by far the best.
Im confident when i say this that no other company comes close with our competitive prices and our fantastic home delivery service and to top it all off our knowledege about the products we sell we really are the number 1 fireplace company online.
Todays little tale is from a customer who ordered on Monday teatime and i rang them to say we would be delivering in Cardiff the next morning at 9am.
This was perfect for them so i went of to the workshop to add on the Firefox 5 Stove so it would be with them in the morning, as we have them in stock its no problem and means they o not have to wait for it to arrive.
So this morning i had a phonecall at 9.15 saying our driver had just left and how pleased she was with our service, its very nice when customers take time to writed testimonials for our website so others can read true comments of what we offer our customers and how we conduct our business.
We will continue to respond to our customers needs and listen to all comments so you are laready on the best fireplace website so shop away and enjoy the fantastic prices and service we offer.

Kingston Marble Mantel to Redruth

Monday, February 27th, 2012

Hello Mark,

The marble fireplace arrived on time & securely packaged. We have just fitted it ourselves & it looks fantastic. Thanks for the great service & a quality fire marble fire surround.

Kind Regards

Kingsley Mitchell Redruth 27/02/12

Related Products
Kingston Marble Mantel

Common stone types used for fireplaces

Monday, February 27th, 2012

A stone fireplace will enhance the look of any home. It will serve as a focal point as it is an architectural feature in its own right. Here are a few of the different types of stone that are used.

Agean limestone
Limestone mantels will generally be made from Agean limestone. This stone is millions of years old and each piece is unique, having its own pattern and character. Portuguese limestone is also often used.

Carrara marble
As with limestone, the great strength of marble is the individuality of each piece. Carrara marble is naturally cream in colour with veins of Grey running through it. It is an exquisite material to use for a fireplace.

Granite
A granite hearth is the base for many fireplaces. It is used in a single slab when combined with a gas or electric fire, but cut into sections for a solid fuel fire. Strong, robust and scratch resistant, it is perfect for the hearth.

Jura Stone
This is a way of making use of unappealing sheets of marble. The stone is covered with one of two different finishes to give different effects, but both will still feel like real stone.

Jubilee and Brompton Limestone Fireplace to Edinburgh

Sunday, February 26th, 2012

Hi Mark

Would like to commend you on the superb service received in dealing with yourselves.Ordered fireplace on a Friday after 5pm and received fireplace on the Monday before 5pm.Totally shocked at the speed and efficiency of delivery.And I was not disappointed when boxes opened and fireplace installed.Looks superb and what a fantastic price.I am passing on your site to all I know who are looking for a new fireplace.Keep up the good work
Many Thanks

Kevin Crooks Edinburgh 26/02/12

Related Products
Jubilee and Brompton Limestone Fireplace

Customers follows our van and orders Fireplace

Sunday, February 26th, 2012

When we have customers order over the phone or visit our showroom whilst chatting to them i always like to find out where abouts they found us.
The main answer is on Google or other search engines i then ask which fireplace phrase they searched to find us, getting this right is crucial to our advertising and seo strategy and we spend tens of thousands on this so its not cheap.
Another one of our regular replies is our friend told us about you which is the best from of business its free and it means we have done a good job for the person to recommend us.
Now today’s little tale is from a customer who came to our showroom on Saturay and bought a Lytton Highlighted Fireplace complete with solid fuel kit and i asked him the same question and he replied he had followed one of our vans off the Motorway on Thursday Evening.
Now if anyone has seen one of our vans they really are driving advertisements and regularly we have orders from people seeing them about.
It also lets our customers know when we have arrived you really cant miss them, so another little order thanks to our Vans livery i really must make sure they are kept clean to portray all our images and sign writing in all its glory.

Made to measure Granite Hearth to Great Bookham

Saturday, February 25th, 2012

Hi Mark,
Sure, it was great dealing with you, here are my comments:

“From initial contact by phone to delivery of my bespoke granite hearth Castfireplaces were exemplary of what good customer service should be. The granite hearth itself was delivered on time by a very polite and helpful delivery driver. Most importantly the granite hearth arrived in perfect condition and fit to the millimetre. I have no hesitation in recommending this company to any potential customer.”

Kind Regards

Andrea Sandrin Great Bookham 25/02/12

Related Products
Made to Measure Granite Hearth

Real oak beams being added to Castfireplaces Website

Saturday, February 25th, 2012

So when fitting a stove in a traditional type setting there is nothing better than having a traditional wooden beam sat above the opening it really finishes the look off.
So with so many of our customers requesting a real beam instead of the false oak beam we currently supply Castfireplaces has decided to source these and offer them for sale on our website we have managed to source a fantastic supplier very local to us and all we have to do is plane and sand the fronts and then finish them in our oil.
This will ensure our customers have a finished product ready to install into the chimney breast we have ordered them into stock with widths of 48″ 54″ and 60″ they are 7″ aprrox depth and around 3″ to 4″ thick so will sit nicely on a brick and protrude into the room.
They will need a concrete lintel behind them to support the chimney breast but once fitted you would never know these are due into stock the second week of March and we wil be having stock of them at our warehouse, we will also be adding a range of shelves using the same material as customers have asked about these items too.
As we manufacture wooden surrounds its no problem at all apart from the dreaded time to add these items to our product range.
So if you do require a traditional oak beam for your stove or fireplace check back soon im sure we will have what you require