I had a customer awake me at 6.30 this morning to see if he can come and collect a stove from us today at around lunchtime I know we have long opening hours but 6.30 am that’s just not right.
Anyway after my head had come round I rang him back and it turned out he worked nights and had not thought about the time and was keen to get stove fitted today, I said it was no problem and he duly arrived at our factory at 12.30 just after I had finished packing away all this mornings delivery of Fireplaces which we have every Wednesday and as normal for this time of year we had 2 box vans full of goods.
After looking at our stoves in the showroom part of our factory he chose the Tiger Multi Fuel Stove and a 1000mm length of flue pipe.
Now I did try and advise him as I do with all our customers to have the Tiger Plus as it has an improved air wash system and is a better stove but he was happy with the Tiger and away he went a happy man.
Don’t get me wrong the Tiger is a great stove and at £300 a real bargain too but for an extra £25 it makes sense to have an improved model but who I ma to judge some people prefer the Tiger Classic look without the Air wash grill at the top.
So we do answer the phone sometimes out of hours and we always answer emails when we get them but please don’t ring at 6.30 am as I am not always awake or I am out delivering and you do not want to cross Rhian at that time of the morning, we do open at 9am and will answer phone till 8pm to answer all your queries or to arrange collections and viewings just please contact us.
Tags: Classic, Collection, delivery, Fireplaces, Plus, Stove, Stoves, Tiger