Cast and Pine Direct

New Tile selection choice is running in our test area

As most of our customers know with our tiled fireplace packages we offer a selction of gallery Fireplace tiles for our customers to choose. At the moment they are only listed by name but were not 100% happy with that and are working on a format to show them in picture format so our customers can [...]

New Tile selection choice is running in our test area is a post from: Cast and Pine Direct

Pembroke Black Fireplace

The Pembroke Black Fireplace package is this weeks featured fireplace and this just happens to be our best selling cast iron Fireplace package by far. The Pembroke is available in Black as shown here and also a full polished finish which is availble on our website too. So a little bit more about this fantastic fireplace, it has [...]

Pembroke Black Fireplace is a post from: Cast and Pine Direct

Customer damages tiled fireplace hearth whilst fitting

There is nothing worse and a you get a real sinking feeling when you damage something whilst putting it together ive done it with an american fridge trying to squeeze it through a narrow doorway and i know how frustrating it is. Well today we have had a customer ring us to see if they can [...]

Customer damages tiled fireplace hearth whilst fitting is a post from: Cast and Pine Direct

We just Sell Fireplaces and Stoves

Recently we have a had a few customers order items of us saying they felt more comfortable dealing with a company that only sells fireplaces and stoves. I have visited most fireplace sites online and it seems quite a few of them sell other items including Bathrooms,Furniture,Doors and one even sells cast iron garden furniture too. Call [...]

We just Sell Fireplaces and Stoves is a post from: Cast and Pine Direct

Replacement Cast Iron Firebrick

Hi – just wanted to say thanks for the super quick delivery the back arrived today and it fitted a treat! Sally Peet Newark 16/03/10 Related Products Replacement Firebrick Replacement Cast Iron Firebrick is a post from: Cast and Pine Direct

Replacement Cast Iron Firebrick is a post from: Cast and Pine Direct

Replacement Firebricks for my Celtic Fireplace

Today we have had a phonecall about the cast iron back firebrick in the celtic fireplace and why does it move up and down and do i have to seal it shut. The idea is to have this little replacement brick as when the fireplace is being used for solid fuel use there is a little [...]

Replacement Firebricks for my Celtic Fireplace is a post from: Cast and Pine Direct

Firefox 5 Multi Fuel Stove Slough

I was very impressed & delighted with your speedy response after placing my order. Placed my order, phone call from you within a couple of hours to arrange delivery within a one hour slot, delivered in that time period (on a Sunday) with no disruption to my day. Brilliant. I have told the company working on the [...]

Firefox 5 Multi Fuel Stove Slough is a post from: Cast and Pine Direct

Derby Black Combination Fireplace

Mark, The customer service received from your company was efficient and friendly, to a much higher standard than recent dealings I have had with a certain well known UK department store. My fireplace looks amazing and was carried up to a second floor flat by a friendly delivery driver within 4 working days of placing my [...]

Derby Black Combination Fireplace is a post from: Cast and Pine Direct

Crown and Asquith, Edinburgh, Gas Tiger Stove

Hi Mark From beginning to end your service has been superb. We bought an old house to update last year and have dealt with many trades and suppliers since then. Some good, some ok and a lot, sadly hopeless.What a pleasure it is to deal with someone who does what they promise on their website. You [...]

Crown and Asquith, Edinburgh, Gas Tiger Stove is a post from: Cast and Pine Direct

Crown and Brompton Limestone Package

Hi Mark, Yes we were very happy with the service we received. I was phoned and told on two separate occasions to confirm delivery time and date, which was kept too. I have been told however, that the fitting instructions are not very good and was asked by my site engineers to enquire if you had any more [...]

Crown and Brompton Limestone Package is a post from: Cast and Pine Direct