Few people don’t appreciate the appeal of a fire in winter. Central heating makes our lives comfortable, but no family gathers round the radiator on a cold winter’s night. Fires are a focal point and a good fireplace is something to be coveted.

As they are so popular, fireplaces can add value to your home. It’s not just real fires that are a hit with buyers these days either. Gas fires have moved on apace since the days when they were looked down upon as being faintly undesirable. Modern ones look great and provide many of the benefits of a real fire with far less hassle. So too electric fires, which aren’t the ugly pieces of equipment of days gone by, but striking focal points fit for the classiest of contemporary homes.

If you want to add a fireplace to your home, there are a few considerations, some of which may be structural if you’re adding a real or gas fire. If your room can accommodate a fire, do the job properly. Get something that looks good and don’t detract from it by placing the TV above it or anything like that. A good fire provides the heart and soul of a room, as well as the warmth.

It seems to be happening more often these days with our competitors advertising items that are not in stock and taking orders for them then to to cancel with the customer just before a due delivery date or failing to deliver ontime as in todays story.
I have just put the phone down from a customer based in Leeds who has ordered a Classic 8 Stove from us after ordering one from another online retailer.
This other fireplace company promised them a delivery on the 13th ,17th and again on the 18th January and failed to deliver three times, now at the very least that is poor service as our customer has waited in all day three times for her stove not to arrive.
Now when you shop at Castfireplaces not only do we tell you when its going to arrive we also give you a one hour window of when our drivers should be with you.
We never take orders on items that we know are out of stock and promise delivery times we know we can not keep, its not as if they were cheaper than us with our delivery charge we still were £8 cheaper than them and we can assure you it will arrive when we say it will.
So if you want the best service in the fireplace and stove trade order from Castfireplaces then sit back and relax and let us deliver your fireplace or stove ontime everytime.

So we here alot of moans in the trade about internet based fireplace retailers and how we are killing the trade offering the fireplaces and stoves we sell at prices they can not or will not match.
The normal excuse is that we have no overheads to pay thats why we can offer them cheaper, the real reason is we work on lower margins and shift in volume to make profit.
Another great line is we only sell seconds this is simply untrue all our fireplaces come from the same source as your local shop.
So they then say well you wont get the same service so i thought i would address these view from some highstreet retailers.
Castfireplaces are unique we simply offer the best service online when buying a fire from us how can i say this.

Castfireplaces office times are from 9am till 8pm seven days a week
Knowledgeable staff we really know about the products we sell
Emails answered very quickly and always within a few hours
Showroom open at Weeknds and Early Evenings by appointment around our customers
Fireplaces and Stoves delivered by our own vans and staff with 1 hour time slot
Castfireplaces will bring the fireplace into your house
Sunday delivery run for London and the South
Collections available from our Showroom in Langley Mill
Huge amount of stock availble for collection
Fast despatch time as we normally have it in stock

So when shopping around whether on or offline find out what service other companies offer trust me nobody even comes close to waht we offer here and coupled with the fact we are very competitive on prices im sure you will not find a better place to shop for your new fireplace or stove