Rogue fireplace fitters have surfaced again today and one of our customers let her builder talk her into fitting a Henley and Brompton Limestone Package for her after we had delivered it and she has rung me today for some advice.
Now let me tell you I am not qualified to fit fireplaces for gas or solid fuel but I have so much experience in supplying fireplaces I can offer fitting advice with my eyes shut.
1st Bit of advice GET A QUALIFIED PROFESSIONAL TO DO IT
2nd bit of advice SEE 1ST BIT
There advice dispensed do not under any circumstances let a none qualified fitter touch your fireplace please use Gas safe registered fitter for gas use and Hetas registered fitter for solid fuel.
The builder had fitted wooden battens behind the fireplace to hold it off the wall to meet the limestone surround. Wood I heard myself cry it is for solid fuel use (real fire) is he an idiot I replied not only had it not backfilled it he had bodged it.
Anyway problem is now solved we have sorted her out a proper fitter whose work we have seen and is someone we know we can trust.
Luckily our customer had not paid the builder for this work yet as he was due back to start something else in her house now that is a stroke of luck I have told her to report him to Trading Standards its not the 1st time we have heard of rogue traders even we have had fitters ring us offering to fit our fireplaces who are not qualified to do so these are told instantly no we don’t want our good name putting to their work.
We offer a great service and expect fitters we recommend to do the same so if you do have a fireplace supplied by us ask us if we have any fitters details for the area you live in we normally do and don’t forget always please use our 1st bit of advice for fireplace fitting
