Just thought i would do a quick article on fake copied gallery cast iron fireplaces what prompted this was a customer requesting a gas insert for a Celtic Fireplace and a set of bars for the Celtic. I enquired as normal as to why he wanted a replacement set of bars as they come with the fireplace and its not usually a product that needs to be replaced.

He told me that he had bought this item from ebay from a seller “with dodgy feedback” that should have started alarm bells ringing and now needed the bars and gas insert as the bars he had were damaged and the ashpan cover was missing.

I explained to him we could supply items he needed but why didnt he contact original seller to save himself the extra money for the bars he then told me they had ignored his calls and emails. Believe me we hear this story so many times from various people regarding ebay and some other websites.

As all our fireplaces are checked prior to disaptch i asked him to forward me photo as the measurements he has given me for the gas insert did not match up with our Celtic fireplace .The photo arrived by email see below what he had bought

This Fireplace is not the Celtic Fireplace and is this what was supplied as being one from the gallery range and to top it off it came with damaged items as our customer found out to his cost you cant get bars for this firelace let alone a gas insert to fit it so its totally useless to him. After breaking the bad news he decided to order a complete Fireplace gas package from us when i asked him what he was going to do with the dodgy copy he replied ebay it so beware if your not buying one of our gallery fireplaces somewhere out there are fake copys trying to disguise themselves as genuine fireplaces just so you can be sure to avoid them heres a picture of the genuine article its not hard to tell apart and all our fireplaces are stamped on the back with the manufacturers mark.

Highlighted Gallery Fireplace gas package

So thats it for now one happy customer now has what he originally wanted at a price thats really competitive so just let it be a little warning there are companys and sellers trying to sell dodgy copys so always insist on buying a genuine gallery fireplace as once its fitted you have to look at it for the rest of the time you live in that house so we say get it right 1st time everytime.