All the Articles I seem to be writing seem to mention the new showroom in some way I am sure this project is taking over my working life. I am pleased to tell you the fireplaces have started to be installed and looking at the speed they are going in we should be able to open it for the end of next week a few days earlier than planned however that’s enough showroom talk I promise I wont mention it again till its completed.
Customer Feedback on our products and service is very important to us and it tells us if how we can improve our service so we have a Comments section on our website so customers can see what others are saying about us all these comments are genuine reports our customers have written for us and we can supply customers emails if you wish to contact them yourself to see what they have to say about us.
We do appreciate all feedback given to us and we do listen to what customers say about us or our website.
We also have a customer gallery section that showcases fireplace products supplied by ourselves in place in peoples homes to give others an idea of what can be done.
This section is growing slowly but I really do enjoy seeing the finished product in place and in use in homes all over the UK.
So if we have supplied a stove or fireplace for you and want to leave us some feedback or send us a photo just email us your comments and we will add them to our website
Fireplace Gallery and Comments Section expanding daily
Wednesday, August 12th, 2009Following on from yesterdays articles we do not recommend servicing your living flame fire yourself please have it serviced by a gas safe registered fitter that article was written to explain how to rejuvenate your coals.
Today’s post is regarding comments we receive and our growing customer gallery and our comments section these two categories will be linked when we change our website.
We are currently still having problems with our Article section running very slowly this has happened since php 5 updates and will be sorted soon when we move hosts so pictures have not been added to the posts we have written and we have received some fantastic photos from our customers with fireplaces installed.
One of the best we have is from Mr Bennett who chose the Jubilee and Brompton Limestone Package when you see this photo I am sure you will agree it is the most perfect fireplace for his room setting infact it looks so good im going to change our website photo to this picture too.
The Comments section is growing daily and is full of genuine remarks from all our customers whom we have supplied fires stoves and fireplace products too.
This is a comment we have received from a fitter we recommend too
May I take this opportunity to congratulate you on the quality of service and delivery many of my customers have experienced when dealing with your company. It is good to know that you maintain your honest values in customer service, while still providing a sort after product range at a very competitive price.
Thanks again, and if I can be of any further assistance, feel free to contact me.
Kind regards,
Colin Hogan
We do appreciate all comments whether good or bad as it helps to improve or alter our service and website to make it an easier more pleasant shopping experience.
So if you have had a products from us please feel free to send us a picture of it fitted or send us any comments based on the service and products you have received from us.
We look forward to continue to receive all this feedback and will add all new gallery pictures as soon as possible.
Back to the Factory now for a 3.30 pm viewing appointment at the showroom photos of which will follow soon.
Tags: comments, Feddback, Fireplaces, Gallery
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