Hi there sorry for the delay in answering Fireplace emails today (Saturday) i was out shooting till 5 pm ( Last Day of our Season not too good a day) and had renewed our Norton Anti Virus at Work on all our laptops and main pcs which meant it had upgraded in the morning and i forgot to import address book and lower our spam filter settings which meant most of our emails went to Spam Filter
When i spoke to Rhian at Lunchtime she said the phone had not stopped ringing but there had been only 1 email which is very odd for a weekend.
Anyway when i got home i quickly realised what i had done and emptied Spam folder and there they all were so i quickly answered all those with little apology and explanation as to why we were so late answering as we really do try to answer the all within two hours if not straight away.
Rhian had collected a nice little pile of Fireplace and Stove Orders and i was then driven to the Factory to meet some customers from Ramsay St Marys at 6pm at our Showroom
Mr and Mrs Hewlett again did not make it past our show piece surround the Oak Stourhead as they liked it straight away and both said thats the surround now we just need to choose the insert and after finding out they wanted a sollid fuel fireplace with a large burning area they opted for the Jubilee and Oak Stourhead Fireplace Package with extra deep back and solid fuel kit which makes it a good size for burning solid fuel.
This Back is only available with the Pembroke, Jubilee and the Henley so they were more than happy with the chosen fire and left saying they were glad they made the effort to come and see us and after seeing it in the flesh realised they had printed off the same option from our website with realising it just goes to show our pictures must give a good impression of the fireplace  so have a look at the photo and see what you think