Well once again we have had a customer ring saying the fitter has broken a tile whilst fitting them in to the sides of the Tiled Fireplaces we offer in our showroom and on our website.
We always explain to customers how the tiles are to be fitted and exactly what the bolts and wing nut washers are for and even with this it is still our most asked fitting question.
Well as Mrs Greaves fitter found out if you over tighten the top or bottom wingnut (finger tight only) it cracks the tile every time.
Basically they are porcelain being tightened onto cast iron so the tiles is going to break if to much force is used.
Anyway once its broken there is nothing that can be done except purchase a new set. Luckily for Mrs Greaves we did have a spare tile from this set of Warwick Empress Red it happens i dropped this set of tiles whilst loading the van one day and broke three of them which makes them useless to anyone.
5 of them are nowing hanging in our showrrom as a tile sample which left 2 in the box and as they are a repetitive pattern one has now been wrapped and will be sent 1st Class Monday.
Please bear in mind we do not always have spares and most people have to buy new set at £80 which is quite an expensive error so please take care when fitting your tiles