Posts Tagged ‘Feedback’

Customer Feedback on our Fireplace Service

Thursday, March 25th, 2010

As most of our customer know and many people visting our site we do have feedback sections on our website where customers are welcome to leave us coments so we can post them on our site.
We have two ways of doing this either you can email us your comments to sales@castfireplaces.co.uk or you can use the actual product itself and follow instructions on review tab which is being launched next week so you can leave your product review.
Its all work in progress and now we have website up and running correctly we are going to spend the next few weeks tweaking it to how we want it to run.
Anyway the main feedback section is called Testimonials which will be featuring in our red banner at the top of every page so customers can read real reviews about us and the service we offer as well as what people say about our products.
Product reviews will be just that comments taken from our customer regarding the product only so customers can then read real reviews whils browsing the items to help them make a choice in the fireplace they are after.
So please keep your eyes out for all these changes along with the tile option update which works great in test mode so it wont be long till its all rolled out and implimented across the whole website

Fireplace Feedback and Customer Gallery Sections

Friday, July 24th, 2009

All the Articles I seem to be writing seem to mention the new showroom in some way I am sure this project is taking over my working life. I am pleased to tell you the fireplaces have started to be installed and looking at the speed they are going in we should be able to open it for the end of next week a few days earlier than planned however that’s enough showroom talk I promise I wont mention it again till its completed.
Customer Feedback on our products and service is very important to us and it tells us if how we can improve our service so we have a Comments section on our website so customers can see what others are saying about us all these comments are genuine reports our customers have written for us and we can supply customers emails if you wish to contact them yourself to see what they have to say about us.
We do appreciate all feedback given to us and we do listen to what customers say about us or our website.
We also have a customer gallery section that showcases fireplace products supplied by ourselves in place in peoples homes to give others an idea of what can be done.
This section is growing slowly but I really do enjoy seeing the finished product in place and in use in homes all over the UK.
So if we have supplied a stove or fireplace for you and want to leave us some feedback or send us a photo just email us your comments and we will add them to our website