Today we have had the same four customers come to our Factory and Showroom in Langley mill to collect some of our fireplace products.
Last week they arrived at 12.30 to collect a Tiger Plus stove and flue pipe and today it was like deja vu exactly the same time and exactly the same products,they had only come from Sheffield and this wekk they had come in another 4×4 where the door opened wider than the one last week.
We had a quick laugh about making it a regular trip and after finding out they were Sheff Utd fans had a smile about them scoring late against Derby and Forest beating Sheff Wednesday.
They said they had researched many companies on the internet and found ours to be the cheapest and also one of the closest for them and as they could collect saving them £40 it was fantastic value for them to come and collect.
As they came with friends last week they too have decided to have the same stove and colected it today so thanks again to Mr Adams (no relation) and also to Mrs Taylor thanks again for your business we do appreciate it
Posts Tagged ‘Flue’
Same Customers come two weeks on the trot to buy Stoves
Sunday, February 7th, 2010How can i control my Gallery Fireplaces Tiger Stove
Monday, January 18th, 2010How do you control the Stove It just seems to be roaring away and even when i reduce air into the stove it still roars is there anything you can suggest.
This is an unusual question as based on our experaince Tiger Stoves can be controlled very well.
I made enquires as to who had fitted his stove how old it was and did he have an invoice number from us.
It turned out he had bought it from a shop near Buxton who now do not want to know or help him with a solution to this problem and he fitted it himself.
Well its not really our problem but after finding out chimney had not been lined as he didnt want the extra expense it sounds to me like his fireplace chimney breast has one hell of a drawer on it as the stove is nearly new and the seals around the door are fine.
The only solution we can offer is a damper pipe which is a small pipe 250mm in length which has an adjustable damper inline which can be altered to reduce the draw from the chimney.
The original stove pipe does have to be removed and then this item placed inline but it is a solution to his problem and he has gone away to think about ordering one.
So the moral of the story is when ordering a stove or Fireplace from someone please make sure they have the background knowledge or experiance to sort out any small problems you may have as our friend found out some companies do not want to know after you have bought items from them.
Do i need a Damper Flap to use with my Fireplace
Wednesday, November 4th, 2009I was asked today about whether a customer needs to use a damper flap to contol the heat output of a solid fuel stove and whether this can be done.
Well i know somewhere online you can buy a damper flap to fit inline with your flue pipe after drilling a few holes but im off the opinion if the stove is correctly installed and is fitted by Hetas registered fitter there is no need for one.
It is not ideal to control a stove by closing off the fumes escaping and i understand some chimney are so big the fire runs like a furnace.
The stoves we supply have an air intake slot at the bottom of them and when fitted correctly this is an ideal way to control the burning tempearature of your stove.
Before fitting if you find chimney does pull to much try a cowling on the chimney pot or even better have chimney lined with a Chimney Lining Kit these are the same dimension as the flue pipe so will stop all excess draw and give you optimum control over your wood burning fireplace.
So really do not butcher your stove pipe get it fitted by Hetas qualified fitter and nothing else needs to be done you can simply contol it by the air intake like it was designed to be used
Simple as that.