A strange question i know but today we were asked whether the fireplaces we supply were genuine Gallery Fireplaces products, after confirming to the person on the phone that we are Gallery Stockists and that all the fireplaces we supply are the genuine article they explained a little further.
They were enquiring as to whether a Tiger Multi Fuel Stove they had seen on our website was infact the correct article.
It turns our they had visited a fireplace shop in London and they had told them they had read an article in the Fireplace trade magazine that internet companies have been selling the Tiger stove copy which is not approved for solid fuel use and thats why they are so cheap.
The actual article was about another brand of stoves not Gallery Stoves and basically they had only copied the design of the door and never made any suggestion internet firms were to blame.
It is all still wrong as huge amounts of money are spent on development and for some dodgy company just to copy an item is wrong, anyway there was a huge pile of these doors and stoves that had been broken up for scrap and the problem had been solved.
According to Mr London Fireplace salesman this is why internet based companies are selling Tiger stoves so cheap.
Well let me tell you he is wrong we only ever sell 1st grade genuine products and the reason we are cheaper than the rest is because we buy in larger quantities and do not work on huge margins thats the only reason why our prices are cheaper.
So infact the same Tiger Stove you see sat in their or even our showroom is the same tiger stove that will arrive delivered to your home no ifs no buts just genuine items at the best prices simple.
Posts Tagged ‘Gallery’
Do you sell Genuine Gallery Fireplace Products
Sunday, February 21st, 2010Same Customers come two weeks on the trot to buy Stoves
Sunday, February 7th, 2010Today we have had the same four customers come to our Factory and Showroom in Langley mill to collect some of our fireplace products.
Last week they arrived at 12.30 to collect a Tiger Plus stove and flue pipe and today it was like deja vu exactly the same time and exactly the same products,they had only come from Sheffield and this wekk they had come in another 4×4 where the door opened wider than the one last week.
We had a quick laugh about making it a regular trip and after finding out they were Sheff Utd fans had a smile about them scoring late against Derby and Forest beating Sheff Wednesday.
They said they had researched many companies on the internet and found ours to be the cheapest and also one of the closest for them and as they could collect saving them £40 it was fantastic value for them to come and collect.
As they came with friends last week they too have decided to have the same stove and colected it today so thanks again to Mr Adams (no relation) and also to Mrs Taylor thanks again for your business we do appreciate it
Gallery Fireplaces Gas and Electric Fires Explained
Sunday, January 31st, 2010This a guide to the type of Electric and Gas Fireplaces we offer here at Castfireplaces we will explain what choices are available to you and which options each fire has. The Efficiency of your fire may be a large factor in the decision you make so here it is explained how each fire works
Glass Fronted Convector Fire
Up to 89% Efficient
Up to 4.4Kw Heat Output
One of the most efficient fires available to buy
Glass Front Helps provide high glow in ceramic fuel bed at low settings
Glass Front stops heat from your room being lost up the chimney
Open Fronted Gas Convector Fire
Up to 65% Efficient
Up to 4Kw Heat Output
One of the most efficient open fronted gas fires available
Available in Slide or Manual Control
Can be chosen with Choice of trim and Fret Sets
Decorative Open Fronted Gas Fire
Up to 50% Efficient
Up to 3Kw Output
Realistic Natural Look
Can be chosen with Choice of trim and Fret Sets
Electric Fire
98% Efficient
1KW or 2KW Heat Output
Realistic Flame Effect
Remote Controlled
Suitable for Homes without Chimney.
Frames and Fret Choices
The Gas and Electric Inserts we offer can be used with a choice of trim and fret meaning the insert fits the standard 16″ x 22″ opening but they can be personalized with a good choice of trims and frets so effectively you can have 100s of style options from the range we offer
How can i control my Gallery Fireplaces Tiger Stove
Monday, January 18th, 2010How do you control the Stove It just seems to be roaring away and even when i reduce air into the stove it still roars is there anything you can suggest.
This is an unusual question as based on our experaince Tiger Stoves can be controlled very well.
I made enquires as to who had fitted his stove how old it was and did he have an invoice number from us.
It turned out he had bought it from a shop near Buxton who now do not want to know or help him with a solution to this problem and he fitted it himself.
Well its not really our problem but after finding out chimney had not been lined as he didnt want the extra expense it sounds to me like his fireplace chimney breast has one hell of a drawer on it as the stove is nearly new and the seals around the door are fine.
The only solution we can offer is a damper pipe which is a small pipe 250mm in length which has an adjustable damper inline which can be altered to reduce the draw from the chimney.
The original stove pipe does have to be removed and then this item placed inline but it is a solution to his problem and he has gone away to think about ordering one.
So the moral of the story is when ordering a stove or Fireplace from someone please make sure they have the background knowledge or experiance to sort out any small problems you may have as our friend found out some companies do not want to know after you have bought items from them.
Celtic Combination Cast Iron Gallery Fireplace Featured Item
Saturday, December 26th, 2009Happy Boxing day we are not at work today so please dont think im a saddo posting an article about fireplaces i am actually at my sisters with all my family having christmas boozy fun.
Anway heres todays article.
The celtic cast iron fireplace has been a firm favorite in the selling stakes for quite a few years and understandably so as it is a great looking fireplace and with prices starting at £250 for the cast iron on its own what better or cheaper way is there to make a feature out of your chimney breast.
The celtic comes in three finishes
Black A matt black finish we can be treated with black lead grate polish for amore traditional look
Highlighted This finish is where all the raised edges have been polished to give a highlighted appearance to all the decorative features
Full Polished Our most popular choice the polishing on all gallery fireplaces is secondary to none in the trade and this offers amodern look to a traditiopanl fireplace.
As with all the fireplaces we sell the Celtic Cast Iron Fireplace Package is available as a package complete with choice of hearth for our normal option of solid fuel (Real Fire) Gas and Electric use and on our new website it alos comes with the option of an LPG gas insert for our customers running on bottled gas.
Anyway have alook at the photo of the full polished version below and click on it to see the item
Customer let down by Fireplace shop drives 180 miles to collect from Us
Saturday, December 12th, 2009We have has a customer today drive from Carlisle which is 180 miles away from us to collect a Lytton and Brompton Limestone Package from us.
He wanted a Black lytton arched fireplace package for solid fuel use with the 51″ brompton limestone which is an item we keep in stock, when he rang last night around 8 o’clock just before we closed he couldnt believe we had the items in stock and he could collect them today (Saturday).
Anyway as i found out today he has ordered this package from his local fireplace shop and they told him it was going to be delivered monday so he had arranged his own fitter a friend of the family he said (i didn’t ask if he was HETAS registered) to fit it later this week in time to finish decorating for Christmas.
Anyway to cut a long story short and to save you from the excuses the fireplace shop gave him it turns out they can not now deliver it till 3rd week in January, now this presents some bit of a problem as he wants to get large hole filled with a nice new fireplace before the big day.
After phoning all of his local shops he switched to going online and came across us on Google whilst searching for “Gallery Limestone Fireplaces” for which he tells me we are on the 1st page (good seo) and was very pleased he could still have his fireplace and get it fitted.
He arrived around lunchtime and it was promptly loaded after being checked in has Vito Van and off he drove leaving me a bottle of Wolf Blass red wine as a thank you.
Now that really was a nice gesture it really is my job to meet customers and be as helpful as we can but when someone gives you a little present it really is nice so thanks for that i love red wine and yellow label is one of my favorites so im going to have a glass of that with my dinner this evening i cant drink the whole bottle as i normally would im delivering at 4am in the morning and need to be fresh and sober.
Firefox 5 Stoves are due to arrive tomorrow
Sunday, November 29th, 2009Hooray at last we are due to have another 12 Firefox 5 Stoves arrive on monday after having 4 delivered on Friday that we were not expecting, this allowed us to deliver two today to customers in London who were very pleased to get the stoves earlier than they and we expected.
Now we do have 12 coming into stock but we only have four left available to purchase as we have been taking pre orders of the Firefox 5 since we knew we would run short and we had presold the 12 we had allocated to us.
So these four are available and they are probably not going to be back in stock again untill early January after these have gone so if you are looking for a new multi fuel stove we do have stocks of all the others and do not expect to run out in the mad rush but you never know.
On another note it is again the last day of the month on ” Cyber Monday” and it again is time to feature some of the other items we sell on on our website that you might not be aware of its called our featured items section.
So keep your eyes out for these new posts and see what we have to offer
Firefox 5 Stove taking pre orders for December Delivery
Monday, November 16th, 2009As i told you the other day there is now a problem with the amount of Firefox 5 stoves we have in stock to be truthfull we know have none left we do have some on order with our suppliers and they are due in to stock around the first week in December between the 1st and 4th they are due to arrive.
This happened last year with this stove and we are now taking pre orders for this stove for when it arrives.
We do only have 12 of these coming to us so it really is first come first served, this system worked very well last year and we did manage to delivery over 50 stoves in 7 days all over the uk so you can rest assured as soon as we have the Firefox 5 back in stock it will be sent out straight to you.
I do know they are trying to source extra stocks of these little stoves so hopefully thing should be back to normal asap but as i am writing this we do only have 12 available to sell so please bear this in mind for delivery.
As last year it is pointless thinking im going to wait untill they come into stock as im sure they will all be sold before they arrive so click on the link in this text abd it will take you straight through to the item.
Thanks for bearing with us on this and make that 11 for sale now somebody must have read my mind and ordered one on our website whilst i was loading this blog
How weird must get them to do my lottery numbers on Wednesday
Gallery Fireplace Firefox 5 Multi Fuel Stove Shortage
Saturday, November 14th, 2009It looks like the Firefox 5 Multi Fuel stove is again going to be in short supply in the run up to Christmas we are due a small delivery at the end of November and we have sold the last one we have in stock to a customer in Lincoln on Thursday we did have over 20 in stock in the last week of October but they have now all been sold in we are awaiting them arriving from China.
We did double the amount of Stoves we have in stock but sales of the Firefox 5 have again gone mad and left our suppliers without stock too even after they had ordered extra in too after last years fiasco when we ran out of all stoves.
Luckily this year it is only the Firefox 5 upto now which is in very short supply.
We do have plenty of Firefox 8s and 12s in stocks and also have plenty of the Tiger Classic and Tiger Plus so it is not all doom and gloom on the stove front yet but the way things are going i expect to run short of all of those too before santa arrives.
So basically my advice is if you are thinking of buying a Multi Fuel Stove please bear this in mind and order as soon as you can both toget it delivered and also to ensure it can be fitted in time for Christmas too i know it sound daft but fitting dates are running short too and we only have 3rd week in December left now for all our local fits.
We are taking forward orders for the remaiing firefox 5 stoves we have coming into stock so we will again be taking forward orders on Monday when i know how many we have available.
Just to add insult to injury the price of the stoves are due to rise 1st week in December as we impliment gallery price increase across the whole range so take advantage of our pre ordering of the Firefox 5 stoves and we will honour the price at the time of order
Firefox 5 Stove Orders being Taken Monday for December
Mr Wing Adds his Edwardian Fireplace and Kingston Marble to our Gallery
Thursday, November 12th, 2009 Having supplied two fireplace orders to Mr Wing from Peterborough who i met on the last delivery early in the morning to deliver a Henley and Kingston Marble Package to i was very impressed by the Edwardain fireplace he had installed in one of his rooms.
Living in a lovely victorian house as he does both these fireplaces we have supplied him look fantastic now they are fitted.
Here below are the comments he left for our website
Dear all at Cast Fireplaces,
I would like to tell you how happy I am with the fireplaces you supplied. Excellent and friendly service both with order, delivery and advice. Both fireplaces top quality products at a very reasonable price.
I would not hesitate in recommending your company. 10/10
Andrew Wing
Peterborough
As you can see he is very happy with his fireplaces and i commented on seeing the Edwardian as i delivered the Henley that it looked really good he told me he had fitted it himself which we normally do not advise.
A few days after delivering i recieved photos of the Edwardian and also a picture of The Henley and Kingston have a look at the following pictures and see what effect can be achieved by having a fireplace installed.
Both Fireplaces we have supplied are for solid fuel use (Real Fire) and he has taken a photo of the both burning away very nicely so hope this gives you some idea of another fireplace and how it will look fitted in your home
