A strange question i know but today we were asked whether the fireplaces we supply were genuine Gallery Fireplaces products, after confirming to the person on the phone that we are Gallery Stockists and that all the fireplaces we supply are the genuine article they explained a little further.
They were enquiring as to whether a Tiger Multi Fuel Stove they had seen on our website was infact the correct article.
It turns our they had visited a fireplace shop in London and they had told them they had read an article in the Fireplace trade magazine that internet companies have been selling the Tiger stove copy which is not approved for solid fuel use and thats why they are so cheap.
The actual article was about another brand of stoves not Gallery Stoves and basically they had only copied the design of the door and never made any suggestion internet firms were to blame.
It is all still wrong as huge amounts of money are spent on development and for some dodgy company just to copy an item is wrong, anyway there was a huge pile of these doors and stoves that had been broken up for scrap and the problem had been solved.
According to Mr London Fireplace salesman this is why internet based companies are selling Tiger stoves so cheap.
Well let me tell you he is wrong we only ever sell 1st grade genuine products and the reason we are cheaper than the rest is because we buy in larger quantities and do not work on huge margins thats the only reason why our prices are cheaper.
So infact the same Tiger Stove you see sat in their or even our showroom is the same tiger stove that will arrive delivered to your home no ifs no buts just genuine items at the best prices simple.