Today we have had the same four customers come to our Factory and Showroom in Langley mill to collect some of our fireplace products.
Last week they arrived at 12.30 to collect a Tiger Plus stove and flue pipe and today it was like deja vu exactly the same time and exactly the same products,they had only come from Sheffield and this wekk they had come in another 4×4 where the door opened wider than the one last week.
We had a quick laugh about making it a regular trip and after finding out they were Sheff Utd fans had a smile about them scoring late against Derby and Forest beating Sheff Wednesday.
They said they had researched many companies on the internet and found ours to be the cheapest and also one of the closest for them and as they could collect saving them £40 it was fantastic value for them to come and collect.
As they came with friends last week they too have decided to have the same stove and colected it today so thanks again to Mr Adams (no relation) and also to Mrs Taylor thanks again for your business we do appreciate it
Posts Tagged ‘Plus’
Same Customers come two weeks on the trot to buy Stoves
Sunday, February 7th, 2010Early Morning call to collect Gallery Fireplaces Tiger Stove
Wednesday, September 30th, 2009I had a customer awake me at 6.30 this morning to see if he can come and collect a stove from us today at around lunchtime I know we have long opening hours but 6.30 am that’s just not right.
Anyway after my head had come round I rang him back and it turned out he worked nights and had not thought about the time and was keen to get stove fitted today, I said it was no problem and he duly arrived at our factory at 12.30 just after I had finished packing away all this mornings delivery of Fireplaces which we have every Wednesday and as normal for this time of year we had 2 box vans full of goods.
After looking at our stoves in the showroom part of our factory he chose the Tiger Multi Fuel Stove and a 1000mm length of flue pipe.
Now I did try and advise him as I do with all our customers to have the Tiger Plus as it has an improved air wash system and is a better stove but he was happy with the Tiger and away he went a happy man.
Don’t get me wrong the Tiger is a great stove and at £300 a real bargain too but for an extra £25 it makes sense to have an improved model but who I ma to judge some people prefer the Tiger Classic look without the Air wash grill at the top.
So we do answer the phone sometimes out of hours and we always answer emails when we get them but please don’t ring at 6.30 am as I am not always awake or I am out delivering and you do not want to cross Rhian at that time of the morning, we do open at 9am and will answer phone till 8pm to answer all your queries or to arrange collections and viewings just please contact us.
Today we have sold all Firefox Gallery Fireplaces Stoves and Tiger Plus
Saturday, September 26th, 2009Today is stove day Saturday we have sold every type of Firefox stove we sell and a Tiger Plus we only now need to sell the Tiger Stove to complete the full set.
This is very strange we have sold 1 of each up until 16.30 when I am sat writing this article I am not sure if this has happened before but we have been putting a lot of optimisation work into the range of stoves we offer and this has been showing results over the last few weeks.
I am really pleased we have increased our stock levels of all stoves we supply to keep up with demand this now sees us with around 40 – 50 stoves in stock at any one time which as you can imagine takes up a fair amount of room but we do double stack them to avoid us tripping over them.
Over the last few weeks we have seen a lot of people collect our stoves as they can simply be loaded in the crate into most hatchbacks and all estate cars so our customers are being canny and saving the delivery charge.
In this times of financial turmoil it makes sense to shop around for the best price and to be able to come and view and then take away sets us apart from our competitors.
We are proud of the way we operate our business and will never charge people to collect like we discovered a company doing last month so keep your money in your wallet and come and collect one of Cast Fireplaces great range of Tiger and Firefox Gallery Stoves we really do have them all in stock to view then take away along with 100s of fireplaces in stock