Customer service comes as standard when shopping at Cast Fireplaces and we do go out of our way to make sure our customers are happy.
As alot of you may know we do offer viewings at our Showroom which is based on North Street in Langley Mill by appointment only which makes sure you have our full attention and we can dedicate as much time as you need sorting through your fireplace options i dont think there is anything worse than a showroom with loads of customers and no one to offer them advice in choosing a fireplace or stove which will be the main feature of your room.
It is a big purchase and once fitted you have to look at it every day there may be questions you need answering thats why when you visit us at Cast Fireplaces you will only ever get Mark who will explain all the options available to you.
I have numerous years of knowledge of the fireplace trade and im 100% confident there is not much i do not know about our gallery fireplaces so i can always give honest correct free advice.
As part of our exceptional service we offer late night viewings and tonight at 7pm when other showrooms and fireplace companies are closed i will be at our factory showing customers a Pembroke black gas and solid fuel package they rang earlier today enquiring about viewing and he said he had read some of our articles about viewing after hours.
So if you do wish to come and see us please make an appointment so we can help you source the Fireplace of your dreams and create a focal point for your room
Tags: Factory, Fireplace, Fireplaces, Late Night, Viewing