Cast Fireplaces were incredibly helpful when we were initially making enquiries regarding our bespoke fire surround. The overall choice was so comprehensive and we eventually settled on oiled oak. The ordering process couldn't have been more straight forward & we were advised of production time at that stage. Everything went very smoothly and delivery was as they had predicted, although we did feel that the delivery charge was rather excessive. However, we are delighted with the finished product and it really has become the focal point in our room. We would have no hesitation whatsoever in recommending Cast Fireplaces for their excellent customer care and product.
Response from the owner:Glad you love your made to measure surround, our delivery service is the jewel in our crown, our own vans and staff. When we book delivery it arrives on time and undamaged, yes we could do it cheaper by couriers and 3rd party transport but that then offers a service we could not trust.
Thanks again for reviewing Castfireplaces and leaving us positive feedback.
Rebekah P (verified owner) –
Inexpensive but effective
Great, inexpensive solution to finish off the recess of our fireplace which we needed to raise to match the level of our new granite hearth. These glossy black tiles feel hardwearing and although unseen when the fire is in place, give a level surface which matches in colour and finish. Would recommend!
Rob W (verified owner) –
The service was amazing.
The service was amazing. This is the first time in my life that a delivery has been promised ‘between 11am and 12noon’ and it has actually arrived. The tiles were delivered at 11.05am.
The tiles were perfectly packaged so that they weren’t damaged in transit, and each of the tiles was without blemish. Would I recommend your service to others? Without hesitation, yes.