Over time, the rope seal around all of our gallery fireplace stoves will eventually start to fray from use. They'll need to be replaced, as if the rope becomes too frayed, oxygen could come through the gaps in the ropes, which will have a huge effect on the burn control of the stove. Our replacement door stove rope is available for the Firefox 5 Stove, the Firefox 8 Stove, the Firefox 12 Stove, Classic 5, Classic 8, the Tiger Classic Stove and the Tiger Plus Stove and each pack comes complete with adhesive.
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Delivery is the most important part of our business. Our personal, home delivery service is unique in that we use our own vans and staff. We believe that it should be on time every time, offering 1 hour delivery time slots.
We also offer a ring back service where our delivery drivers can ring you with a specified time before delivery.