Bartello Agean Limestone Surround

“Excellent service! They were incredibly helpful when I called with several questions. I 100% recommend them. Thanks, guys!”

I received really great, personal-feeling customer service from Cast Fireplaces and would definitely recommend them. I had quite a random query and only a small order but Mark Adams and his colleague went to quite some lengths to sort everything out for me. I was so grateful for their expertise and time.

We have been so happy with the service from the company, from our visit to the showroom to answer our questions, easy ordering online, and the swift delivery as arranged. Nothing can be faulted. Our fitter installed and we are over the moon with our new fireplace.

Super prices and super quick delivery. Everything was easy, easy, easy

I went with Cast Fireplaces as they had better dimensions and sizing information than most of the other sites I saw. I ordered an insert and surround as a purely aesthetic fireplace. Worked great. really happy with the quality. And is a welcome upgrade from the cheap all in one firepalce that was there before.

I recently had an experience with this company’s customer service team, and I couldn’t be more impressed. From the moment we reached out, the representative was friendly, patient, and was genuinely committed.

The entire process was smooth and stress-free plus delivery was received on time as promisedand was very thorough.

Highly recommend this company based on the outstanding service we received.

Very happy with the Brompton cast iron electric fireplace which has transformed my space. Customer service was excellent, from initial questions a long time before purchase to advice on delivery about how best to unpack the surround components to avoid damage. Many thanks!

Really impressed with the service, price and quality

Great service and we love our fireplace!!!!!

I chose to purchase a multi-fuel burner from Cast Fireplaces due to the extra service they promised regarding delivery. Some sites offered the same model with free delivery (slightly cheaper) but only a curb side service and little option about delivery window, which did not suit my needs. The service from Cast Fireplaces did not disappoint. From the time of ordering the stove, through to delivery, the communication was excellent. The gentleman who delivered it was friendly and professional, kept me updated regarding delivery timings and safely delivered it directly into the property. I unfortunately experienced an issue with the stove handle not operating correctly, however, Mark was very helpful in ensuring that this matter was resolved, despite the manufacturer not offering a satisfactory solution. Putting aside that initial setback, I am very happy with the stove and would definitely recommend Cast Fireplaces and their team.